Privacy Policy

A Legal Disclaimer

Effective Date: 07/01/2025

Eden Companion Transport values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, pickup/drop-off locations, and health-related transportation needs when submitted via contact or booking forms.
Usage Data: IP address, browser type, operating system, pages visited, and time spent on the site—collected via cookies or analytics tools.
Communication Data: Messages or inquiries you send us via forms, email, or phone.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and process transportation requests
Schedule and coordinate ride services
Improve website performance and user experience
Send service updates, confirmations, or reminders
Ensure compliance with applicable laws and safety protocols

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data only with:

Authorized team members for service delivery
Healthcare providers or caregivers with your consent
Legal authorities, if required by law

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse. All data is stored securely, and access is restricted to trained personnel.

5. Cookies & Tracking

We use cookies to enhance website functionality and gather anonymized usage data. You may disable cookies in your browser settings, though it may impact your site experience.

6. Your Rights

You have the right to:

Request access to the personal data we hold about you
Request corrections or updates to your information
Request deletion of your data, subject to service and legal limitations

To exercise any of these rights, please contact us directly.

7. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: support@edencompaniontransport.com
📞 Phone: [Insert Phone Number]
🕒 Business Hours: Monday–Friday, 8 AM – 6 PM EST

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.